For any matters such as potholes, water leaks, verges, etc. please call the JOC Center on 0800 20 5050, or your respective ward office number
Category: service delivery
Aug 30
What to do if your street light is faulty or not working?
For any faulty or not working street lights within your ward, please call your customer care number
Customer Care Help-line on tel: 041-506 5555. Email:customercare@mandelametro.gov.za. Fax: 041 506 1304.
Aug 07
water crisis continues…
Although the NMBM JOC Centre confirmed that the entire Metro would have water last night, the crisis is not resolved and residents for the most part are still sitting without water. In Summerstrand, 2 reservoirs are supplying Summerstrand, one of which is for the bottom part along Marine Drive (water is running well) and the other which is currently struggling to supply water, affecting the top area of Summerstrand above Brighton Drive, including Gomery Area, and above Strandfontein Rd.
Information conveyed from our counsellors:
– There will be a water-tank truck at the Mercado Centre – Summerbreezz Spar
Jul 13
Road closure and more warnings from NMBM
This is a note from our Councillors of Ward 1 and 2: the Nelson Mandela Bay Municipality has activated its Joint Operations Centre: 0800 20 5050, since 2pm this afternoon, after more road were closed due to the persistent rain since this morning:
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Newton Park Third Avenue Dip area
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Carrington Road in Charlo
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Seaview Road in the vicinity of Bushy Park
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Draaifontein/Tembani Road
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Water Road and Victoria Road are currently being monitored and could be closed at any time
Motorists are warned to use extreme caution and adhere to safe following distances as road surfaces are slippery!
Feb 18
Water tariffs
Stepped tariffs remain, and residents are allowed to use hose-pipes and sprinklers to water their gardens ONLY BETWEEN 16:00 and 22:00 daily.
The metro has taken the decision that stepped tariffs will remain in place to encourage users to remain frugal with their water comsumption.
Feb 14
Report service delivery problems
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REPORT ANY SERVICE DELIVERY PROBLEMS TO THE Nelson Mandela Metro Service Delivery Centre.
TOLL FREE – Customer Care Help-line on tel: 041-506 5555. Email:customercare@mandelametro.gov.za. Fax: 041 506 1304.
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The centre was launched to improve turnaround times on complaints from residents in the Metro. Each complaint receives a unique tracking number with daily feedback to the Municipal Manager. Make us of it!
