Category: service delivery
Although the NMBM JOC Centre confirmed that the entire Metro would have water last night, the crisis is not resolved and residents for the most part are still sitting without water. In Summerstrand, 2 reservoirs are supplying Summerstrand, one of which is for the bottom part along Marine Drive (water is running well) and the other which is currently struggling to supply water, affecting the top area of Summerstrand above Brighton Drive, including Gomery Area, and above Strandfontein Rd.
Information conveyed from our counsellors:
– There will be a water-tank truck at the Mercado Centre – Summerbreezz Spar
Newton Park Third Avenue Dip area
Carrington Road in Charlo
Seaview Road in the vicinity of Bushy Park
Water Road and Victoria Road are currently being monitored and could be closed at any time
Motorists are warned to use extreme caution and adhere to safe following distances as road surfaces are slippery!
Stepped tariffs remain, and residents are allowed to use hose-pipes and sprinklers to water their gardens ONLY BETWEEN 16:00 and 22:00 daily.
The metro has taken the decision that stepped tariffs will remain in place to encourage users to remain frugal with their water comsumption.
REPORT ANY SERVICE DELIVERY PROBLEMS TO THE Nelson Mandela Metro Service Delivery Centre.
TOLL FREE – Customer Care Help-line on tel: 041-506 5555. Email:email@example.com. Fax: 041 506 1304.
The centre was launched to improve turnaround times on complaints from residents in the Metro. Each complaint receives a unique tracking number with daily feedback to the Municipal Manager. Make us of it!